At First AI, we define AI adoption as the strategic integration of artificial intelligence tools into your organisation’s workflows, systems, and culture, turning emerging technology into practical, scalable impact.

AI helps businesses do more with less; automating manual tasks, unlocking insights from data, and empowering teams to focus on high-value work. It’s a key driver of productivity, agility, and competitive advantage.

We recommend starting small and focused. We help you identify high-impact use cases, like using Microsoft Copilot in legal, finance, or sales, then pilot, prove value, and scale with confidence.

We guide you through selecting tools that align with your tech stack, security policies, and business goals. For Microsoft 365 users, Copilot is a strong starting point, and we ensure it’s deployed safely and effectively.

Microsoft Copilot is an AI assistant embedded in Microsoft 365 apps like Word, Excel, and Outlook. It uses large language models and your organisational data (via Microsoft Graph) to help your team work faster and smarter.

Yes. Copilot operates within your Microsoft 365 environment, governed by enterprise-grade security, compliance, and privacy protections. We help configure it for safe use across your organisation.

Timelines vary, but many of our clients begin pilots within 2 - 4 weeks. We work alongside your team to set foundations, deploy efficiently, and embed lasting capability.

Not at all. Copilot is designed for everyday Microsoft 365 users. We provide hands-on training to help your people ask better prompts, build confidence, and get value from day one.

Yes. We use Copilot Studio to create custom prompts, workflows, and experiences, integrated with your data, processes, and priorities.

We become an extension of your team. From strategy and pilot to scale and capability building, we embed experts to deliver results and transfer knowledge that stays with your business.

• Legal: Summarising case law, reviewing contracts, drafting M&A documents
• Finance: Report generation, scenario modelling, compliance checks
• Sales: Proposal writing, CRM updates, surfacing buyer insights

We help you define clear KPIs upfront, such as time savings, output quality, or risk reduction and track real impact as usage grows.

We help you adopt trusted tools, establish responsible use guidelines, and train users to work safely with AI - reducing risk while unlocking value.

We focus on real workflows and pain points and the wins needed. Through hands-on pilots and user-led training, we help your teams see and feel the benefits early, building trust and momentum.

No. Many of our clients start with external support. We embed experts to deliver value fast, while building internal knowledge and capability over time.

Once we’ve proven value in one area, we map further use cases, train champions, and scale adoption across teams, with clear frameworks and governance to guide the journey.

Yes. With platforms like Microsoft Copilot, your data stays within your secure Microsoft 365 tenant and access is managed by your internal permissions. We ensure your environment is ready and compliant.

Copilot is embedded in Microsoft 365 and uses your enterprise data securely. ChatGPT is a public, standalone AI assistant.

We believe in people-first, enterprise-safe AI. That means clear governance, ethical guardrails, and transparent training, so your teams can adopt AI confidently and responsibly.

We support your AI journey end-to-end. From strategic alignment and tool selection to embedded expertise, training, and change management - we help you adopt AI in a way that sticks, scales, and delivers real business impact.