AI Knowledge Hub

The AI Knowledge Hub brings together how-to guides, best practices, and insights from Microsoft to help you get the most from AI tools like Microsoft Copilot. Explore practical tips and proven approaches to boost adoption, efficiency, and confidence across your organisation.

Save & Share Your Best Prompts | First AI

From prompts to bigger AI opportunities

A great prompt can save time. But what happens when that same approach starts working across a team?

Using Design Thinking to Identify High-Value AI Opportunities | First AI

Find the Problem First: Using Design Thinking to Identify High-Value AI Opportunities

Many organisations start their AI journey by asking: “What can Copilot do?” At First AI, we start somewhere else: “What problem are we trying to solve?”

First AI Copilot Dashboard & Success Stories

Copilot Dashboard & Success Stories: Better Together

Moving from AI Adoption Metrics to Business Outcomes.

Copilot Studio Governance & Security Guide