Case Studies & Insights
AI Adoption, Delivered
At First AI, we don't just talk about the potential of AI — we make it real.
Explore how organisations across industries have partnered with us to turn AI into tangible results: saving time, increasing efficiency, driving growth, and transforming the way they work.
Pitalia Case Study
Embedding Copilot for Everyday Efficiency
Pitalia wanted to make day-to-day tasks easier while saving time. The goal was clear: identify practical ways to leverage AI to reduce manual effort in everyday work and free up time for higher-value activities.
NRF Case Study
Confidently embracing Copilot: A legal sector blueprint from Norton Rose Fulbright.
How a global law firm partnered with First AI to roll out Microsoft Copilot through a thoughtful, user-led approach – building confidence, engagement and lasting impact.
AI Insider Insights
Stay ahead of the curve with expert analysis, practical advice, and forward-thinking content that turns AI trends into real business value.
Building Internal AI Champions: The Missing Link in Sustainable Transformation
The difference between businesses that thrive with Microsoft Copilot and those that stall isn’t the software. It’s the people.
At First AI, we help organisations turn potential into real change by developing internal AI champions - team members who understand workflows, solve problems with Copilot, and inspire others to adopt new ways of working.
Risk to Readiness: Governing AI Adoption in SMBs
AI adoption is moving faster than most organisations expected, and for small and mid-sized businesses (SMBs), the risks are often overlooked until it’s too late.
Governance, compliance, and security aren’t the most glamorous parts of AI. They’re rarely the reason leaders get excited about Microsoft Copilot or other AI tools. But without them, AI adoption is chaos waiting to happen.
AI Is Joining the Team — Is Your Workforce Ready?
Agentic AI isn’t just another tool — it’s an active collaborator, capable of reasoning, planning, and executing work.
This shift is transforming roles, workflows, and the skills organisations need to thrive. Discover how to prepare your people, structure your teams, and build the internal capability to work effectively alongside AI.
From Tools to Transformation
What Real AI Adoption Looks Like in Law Firms
AI is everywhere in legal — but real transformation is still rare. Many firms are stuck in “AI theatre,” testing tools without embedding them into everyday legal work. The firms making real progress aren’t just using AI, they’re changing how work gets done.
Why Copilot
Understand the real business case for Copilot. Discover how it boosts productivity, streamlines workflows, and drives measurable ROI - backed by industry insight and client success stories.
AI Compliance in the UK
A CTO’s Guide to Responsible Deployment.
AI is making real decisions — and regulators are paying attention.